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FS 2.0.1 crashes on startup
Posted: Mon Oct 15, 2012 8:38 am
by bmrps
Hi!
This morning i wanted to start FS and it keeps to crash right after starting... tried reinstalling, system backup, cleaning registry... nothing worked... anyone got an idea???
Thanks
Ben
Re: FS 2.0.1 crashes on startup
Posted: Mon Oct 15, 2012 7:48 pm
by trogluddite
Might be worth checking your 'Document and Settings' folders. AFAIK that doesn't get cleared by a re-install, but there'll be a folder in there that holds custom toolbox modules and 'Recovery' files.
Maybe the toolbox is trying to load something that it doesn't like the taste of, or there is a corrupted Recovery file that FS is trying to access; so temporarily re-naming the folder might get things working. If so, you can start copying stuff back to try and find the culprit.
If not, that's also where you'll find a crash dump that you can e-mail to DSPRobotics to help them get to the bottom of it.
Good luck!
Re: FS 2.0.1 crashes on startup
Posted: Mon Oct 15, 2012 9:13 pm
by support
Is it crashing or does it just fail to start?
If you can see FlowStone.exe in Task Manager but don't see the application window then try this:
- First make sure you kill any instances of FlowStone you see in the task manager
- Click the Windows Start button, type RegEdit in the search box and press return (click Yes on the security dialog)
- Navigate to HKEY_CURRENT_USER\Software\DSPRobotics
- Expand this node to reveal the FlowStone node underneath
- Right-click on FlowStone and select Delete. You will be asked to confirm this.
- Now close RegEdit and run FlowStone again
Note that this will reset your FlowStone preferences back to defaults.